Last Updated: [18 Jan 2024]

Thank you for shopping with us! At IECargogate, we strive to provide you with a seamless shopping experience, and part of that experience involves ensuring timely and reliable delivery of your orders. Please take a moment to review our shipping policy.

1. Order Processing:

• Orders are typically processed within 1-8 business days based on product availability (excluding weekends and holidays) after receiving payment confirmation.
• During peak seasons or promotional periods, processing times may be extended, and we appreciate your patience.
• Few orders may come directly from China, USA, Germany. Orders which are shipped from other countries may around 30 days. The products which are shipped from other countries will be marked as pre order or the approximate shipping period will be displayed on the product page itself. Also, the customs will be taken care by us.

2. Shipping Methods:

• We offer several shipping methods, including standard, expedited, and express options.
• Shipping costs and estimated delivery times are calculated at checkout based on your location and the selected shipping method.

3. Shipping Destinations:

• We currently ship anywhere in India. If your location is not listed, please contact our customer support for assistance.

4. Shipping Partners:

• We partner with reputable carriers to ensure the safe and efficient delivery of your orders. Once your order is shipped, you will receive a confirmation email with tracking information.

5. Tracking Your Order:

• To track your order, use the provided tracking number in the shipping confirmation email. You can also log in to your account on our website to check the status of your order.

6. Shipping Delays:

• While we strive to meet the estimated delivery times, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, customs delays, or other factors beyond our control.

7. Multiple Shipments:

• To ensure that you receive your items as quickly as possible, your order may be split into multiple shipments. In such cases, you will receive separate tracking information for each shipment.

8. Shipping Rates:

• Shipping rates are based on the weight of your order and the selected shipping method. You can view the shipping costs at the checkout before completing your purchase.

9. International Shipping:

• For international orders, additional customs duties, taxes, or fees may apply. Customers are responsible for these charges, and they are not included in the product or shipping costs.

10. Returns Due to Non-Delivery:

• If an order is returned to us due to non-delivery (e.g., incorrect address provided), the customer is responsible for the re-shipping costs.

Contact Information:

• If you have any questions or concerns about your order or our shipping policy, please contact our customer support at support@iecargogate.com or +91 8667311125.